Please be advised that your shipment and return may take longer to process due to carrier volume issues and increased processing time due to pandemic protocols. Thank you for your understanding and patience.

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I accidentally sent my own property back to you, what should I do?

To notify us that you returned your personal property in one of our rental sleeves,

Go to Report A Shipping Problem

Select the game sleeve your disc is in and the option: I sent back the wrong title

If you need another shipping envelope to return your GameFly rental,

Go to Report A Shipping Problem

Select the title you would like to return and the option: I lost the disc's shipping envelope

GameFly will make a reasonable effort to return any non-GameFly property it receives. In addition, once we receive the notification of the wrong item shipped back to us, we will reach out directly.

 

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