To ensure our members receive rental discs in good working condition, we inspect every return before we send it to the next member. If an item appears to be unplayable, it is removed from our inventory. If you have received a rental game or movie that is not working, please see .
We stand behind all our new and used products we sell. Our used games or movies discs for purchase are cleaned and polished before they are shipped to our customers. All new and used game disc purchases come with the original case and manuals.
If you recently purchased a game or movie disc and it does not play, please reach out to us at Contact Us or you can report a problem at Report A Purchase Problem.