We're sorry you're experiencing a delay in your service. Please check your Q to confirm the shipped date of the title in question. If it has been more than 7 days from the shipped date and you still have not received the rental:
• Go to Report a Rental Problem
• Select the title and the option: I never received the disc.
We'll receive a notification of the reported rental problem and send you another rental or contact you directly. Thank you for your patience.
