Billing Questions
General answers about the billing process
- How do I cancel my GameFly Membership?
- How do GameFly Gift Certificates work?
- I reported a rental unplayable, why did I receive an e-mail stating I was about to be charged for it?
- Can I change my billing date?
- What if I already had a free trial?
- Will I be billed even if I don't rent games or movies?
- What happens at the end of my pre-paid membership?
- GameFly Pre-paid Terms and Conditions
- How does redeeming a Gift Certificate work?
- How does it work when I BUY a game or movie?
- How does it work when I KEEP a game or movie?
- How do I know my personal information will be safe?
- Is there sales tax and how is it applied?
- What payment methods do you accept for memberships?
- What plans and pricing does GameFly offer?
- Why was I charged for a free trial?