- Self Report Feature
- Shipping Preferences
- What should I do if my rental item is lost or missing in the mail?
- How long will it take to get my games or movies?
- FAQ's about GameLock
- What is GameLock?
- What do the Game Availability statuses mean?
- How do I contact GameFly Support?
- What is GameFly?
- How do I cancel my GameFly Membership?
Need to update your account information?
It’s easy! Just log in and go to My Account. You can update your parental controls and more!
Haven’t received your game yet or we haven’t received your return?
Let us know by selecting Report a Rental Problem and we’ll take care of it!