GameFly Basics
General questions about the service
- What is GameFly Rewards?
- I tried to log in but it says it does not match any GameFly accounts
- My account is cancelled, but I need shipping envelopes to send my rentals back.
- I returned all my rentals, is my account cancelled now?
- Why am I not able to upgrade to the 3 or 4 game plans?
- Can I rent two copies of the same game or movie title?
- What are the ESRB ratings and what do they mean?
- Why are some titles available for purchase and others are not?
- Will you save my Q and my rental history if I cancel?
- Can I put my account on hold if I go on vacation?
- I clicked the “I forgot my Password” link, but it wasn’t sent to my e-mail. What do I do?
- How do I change my E-mail Subscriptions on my Account?
- Can I have more than one GameFly account?
- How do I send suggestions or feedback to GameFly?
- Is GameFly hiring?
- Is this rental service available outside of the United States?
- Do I have to be a GameFly member to buy games or movies?
- How do I reactivate my membership?
- How do I change my Membership Plan?
- What is in my Account Profile and how can I update it?
- I forgot my password or my e-mail log in, what should I do?
- I would like my child to be able to only update the Q
- What is my Q?