GameFly Basics
General questions about the service
- What do the Game Availability statuses mean?
- How do I contact GameFly Support?
- What is GameFly?
- How does the free trial work?
- How often are User Reviews posted?
- How does GameFly determine if a User Review is helpful or not?
- How do I modify my Parental Controls to enable or disable reading or writing User Reviews?
- What happens if I report a User Review as abusive?
- Who can write User Reviews?
- Who can read User Reviews?
- Why was my User Review edited or removed?
- I reactivated my account, what happened to the GameFly Rewards that I had?
- Do my GameFly Rewards ever expire?
- What happens to my GameFly Rewards if I cancel my account?
- I purchased a used game and received the wrong case
- The product I purchased does not work.
- How do I confirm a new Activity account through the mobile apps?
- How does renting movies work?
- What is the GameFly Android App?
- What is the GameFly iPhone/iPad App?
- What is GameFly Mobile?
- Why are some games on the site non-rentable?
- How do I keep my Password protected?
- How do the Parental Controls work?
- How can I spend the GameFly Rewards that I've earned?
- What are the benefits at each level of GameFly Rewards?
- What is GameFly Rewards?
- I tried to log in but it says it does not match any GameFly accounts
- My account is cancelled, but I need shipping envelopes to send my rentals back.
- I returned all my rentals, is my account cancelled now?